Additional Policies and Procedures
Here you will find our current policies and rules and has been designed to help you understand how the company is organised. Along with the standards and procedures you are expected to follow and what you can expect from us in return. We hope this will help our new employees to feel part of the team more quickly and be a gentle reminder to us all of the right way to work for SM Cleaning Ltd.
We want to provide a working environment that is both challenging and enjoyable. On occasions you may need personal assistance for a variety of reasons, please talk to a Manager about any problems you may have that affect your work.
From time to time we will need to make changes to the Additional Policies and Procedures. You will be notified in writing of any changes. If a change or amendment occurs, you will be given advance notice and the implications of any changes will be fully explained to you. You will be given every opportunity to discuss changes to your terms and conditions and asked to confirm your acceptance of any changes. You are however deemed to have accepted any changes unless you formally notify us to the contrary within one month of notification of a change or at least within a period that is no longer than your contractual notice period. Major changes may be subject to longer consultation periods.
If you have any queries about your contract of employment or the Additional Policies and Procedures please discuss these with the Manager or your own Line Manager.
Everyone is Welcome
SM Cleaning Ltd actively supports Equality and Human Rights legislation. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. Our Grievance Procedures ensure sympathetic handling, and hopefully satisfactory resolution, for all aspects of employees concerns or dissatisfaction.
We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behaviour and our business requirements. Questions about an individual’s race, religion or belief, sex, sexual orientation, gender reassignment, marital status pregnancy / maternity status or age are never relevant to our business. Issues of disability should only be considered against the particular requirements of the job.
Our policy must be strictly adhered to by all our team discrimination either direct, indirect, associative or perceptive abuse or harassment will result in a disciplinary action being taken including dismissal for serious cases.